Welcome To Qliance

Frequently Asked Questions

Qliance FAQ for Individuals and Families

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Q:Do I have to have health insurance to become a patient?

No. Anyone can become a Qliance patient at anytime. We do not pre-screen or deny patients because of their age, race, religion, national origin, health condition including the presence of any sensory, mental, or physical disability, sexual orientation, education, economic status, employment status or citizenship.

Q:Can I add family members to my billing account?

Yes. Spouses, domestic partners, children, parents of enrolled children and other family members can be added to or removed from your billing account at any time. Each patient will have his or her individual medical record and may request to have their care provided by a different health care provider if they wish. Additionally if you are a parent, you may register your child (or children) without being a patient yourself.

Q:Is there a long-term contract?

No. Qliance offers services on a month-to-month basis and you can cancel at anytime. However, to re-enroll, you will pay a $99 re-enrollment fee. And because we limit the number of patients at our practices, we cannot guarantee that there will be room if you wish to re-join at a later date.

Q:Is Qliance health insurance?

No. We work directly for our patients to provide direct primary care. Your monthly care fee pays for our primary and preventive care services. Qliance does not bill any insurance carrier for our services, and Qliance monthly care fees are not reimbursable by any health insurance company, and may not be applied to any insurance plan deductible. Your insurance plan may be billed by others for services such as emergency, hospital, specialty care, laboratory tests, diagnostic imaging, prescription drugs or other goods and services that are ordered by your Qliance health care provider but are not performed or provided in our offices.

Q:Can I become a patient if I am covered by Medicare or Medicaid?

Yes. However, Qliance monthly care fees are not reimbursable by these programs. Outside services such as laboratory tests, specialty care or imaging services may be billed to these programs.

Q:If I am in a managed care healthcare plan currently, may I join Qliance too?

Yes. Your monthly fee provides you with Qliance primary care regardless of your insurance or managed care plan. However, your managed care company or your health maintenance organization (HMO) may refuse to pay for any goods or services that are not ordered by one of their providers.

Q:Do you currently offer Qliance to union members?

Yes. Several union members are members of Qliance through trust plans or collectively bargained agreements. Call your benefits office or union for more information.

Q:How much is Qliance and how quickly can I sign up?

Qliance charges each patient a low, age-based monthly fee, regardless of insurance status or pre-existing conditions.
Joining Qliance is quick and simple. To register, simply fill out our online registration here.

Qliance FAQ for Employers

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Q:Is Qliance Insurance?

No. We work directly with our patients to provide primary and preventive care services described in our Patient Services Guide. We do not provide specialist, hospital or emergency care, but can refer patients to providers within their plan network.

Q:Does Qliance pair with insurance plans?

Yes. We can work with any type of insurance plan. Most employers that incorporate Qliance into their benefits plans save 10% or more, with some employers saving over 40%.

Q:Are family members eligible?

Yes. Spouses, domestic partners, children, parents and other family members may be added to or removed from your billing account at any time. Each patient will receive his or her own individual medical record.

Q:What about specialty care outside of Qliance care?

When patients’ health care needs extend beyond the scope of primary care, our clinicians will work with outside specialists, pharmacies and hospitals to coordinate care. Though the Qliance care fee does not cover outside care, we will work to provide referrals to specialists within your planned network. Prescriptions may be filled at any pharmacy and may be billed to your plan. Lab tests are processed outside of Qliance by our local partner lab and can be billed to your plan by the reference lab.

Q:When does open enrollment begin?

Anytime! We accept new patients at any time during the year.

Q:Do you currently offer Qliance to Taft-Hartley Trust and collectively bargained plans?

Yes. Several union members are members of Qliance. Qliance partners with unions, employers and their benefits plans to create a comprehensive health care solution at an affordable price.

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