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Message from the CEO

Future Appointments

Appointments are limited, so please email info@qliance.com to confirm any future scheduled appointments.

May 15, 2017

Dear Members:

It is with sad emotions and pure disappointment that I am announcing the closing of Qliance effective June 15, 2017. We will be operating under a limited service 30-day shutdown plan with very limited availability in a reduced number of clinics. This is an incredibly difficult and unanticipated way to end Qliance, and I know I speak for everyone at Qliance that it has been a great pleasure providing health care for you and your family members and we are extremely sad to see this come to an end.

As you may know, this is an incredibly difficult and unanticipated way to end Qliance, a company that most of you know we started to prove that humane, high-quality primary care can change not only individual lives but also transform our very troubled healthcare system. Despite all our efforts, we have found that the more we grew and proved that this really works, the more the system resisted us and made it harder and harder to survive. It’s not surprising, given that the healthcare industry represents 19% of the GDP of this country – that represents entities with a lot of money and power that are not about to give those up without a fight.

The past four months have been very frustrating and upsetting for everyone. Despite all our attempts to keep Qliance in operation, I deeply regret that we were unable to find the bridge funding needed to help us maintain our operations until new contracts could take hold. And even when we tried to plan to have an orderly closure, we encountered even more unexpected difficulties, making our situation impossible. Believe me when I tell you that every ounce of our time and effort has gone to exploring all funding and business development options, all while trying to maintain exceptional care for you, our patients. We are so grateful that you entrusted us with your care.
What’s next

We have a small group of people helping transition all patient needs over the next 30 days so we can maintain temporary continuity of care for all Qliance members. This includes addressing urgent care issues, prescription needs, lab or test results, and record transfers. Regarding referrals, we will do our best to assist in making those happen. You can email us at info@qliance.com or leave a message at 206-913-4700 or 1-877-754-2623. We will respond as quickly as possible and will also be helping guide you on how to transition care to another provider.

Qliance will maintain, through a third party, a copy of all patient records for the length of time required by law (generally 7 years). You will be able to request records directly from Qliance for the next 30 days by contacting us directly or by sending in a Medical Records Transfer form, located on our website at http://qliance.com/members/ (click on the Patient Forms button). After June 15, 2017, all electronic records will be archived with a third-party service about which you will receive information at that time.

I highly recommend you arrange for another provider to take care of you. If you are not acquainted with one, you may use your insurance company’s provider directory or reach out to your local medical society which can provide referral services. If you would like assistance with finding a new provider, please contact us. That said, a few of the Qliance providers will be starting their own independent practices in the near future and welcome you to join us. I will be starting my practice as early as June 1st and will be able to take on both my own patients as well as patients of other providers who would like to continue in this model while they wait to see where their own provider ends up practicing. For more information, please send an email to info@qliance.com or call us at (877) 754-2623.

I know I speak for all our providers and staff when I say what an honor and privilege it has been to care for you over the years. You have helped us develop the Qliance model, and have shown us how much people can improve their health and take control of their lives with the right kind of healthcare and support. We still believe that this is the right way to do healthcare and will continue to fight for improvements in our system so that all of us and the generations to come can live in a country with high quality care that gets and keeps people healthy and treats them with dignity and respect.

Please let us know what we can do to help you with this transition. And thanks again for allowing us to be your partner in health. We all wish you the best for your future health and happiness.

Yours very truly,

Erika Bliss, MD
CEO, Qliance Management Inc.

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